Aviation Server Solution Administrator #2007-375800-02

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The Center for Digital Government named Charlotte one of the top five digital cities in the nation. The City of Charlotte's Innovation & Technology department (I&T) provides executive-level leadership, delivers technology services to city departments and partnership agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery.

The Server Administrator works at the direction of the Aviation Technology Infrastructure Manager for the City of Charlotte, Charlotte Douglas International Airport.  The Server Administrator manages servers, both physical and virtual, for the Aviation’s multi-server environment. This position participates in the planning, implementation, configuration, troubleshooting, high availability, compliance management and support of Aviation systems including but not limited to passenger supporting systems such as baggage handling, parking systems, common use, flight information and other related access control and camera systems.

• Install, configure, and maintain Dell and HP physical server infrastructure.
• Install, configure, and maintain VMware servers and storage resources.
• Monitor system performance and resource utilization, as well as responding to alerts and maintaining lights out management connectivity.
• Provide technical analysis and/or assistance in troubleshooting issues.
• Apply security, patches, updates, and firmware updates to server systems. 
• Initiate and drive server strategies, architecture discussions, and preventative maintenance plans.
• Work with vendors to ensure optimal setup and configuration of server environments and that appropriate support expectations are in place.
• Create and maintain server related operational policies and procedures.
• Comply with the approved standards, policies, and procedures within the culture of compliance that has been established.
• Provide accurate monthly reports to management teams for physical and virtual server availability and uptime.
• Assist will backup and restoration of virtual and physical servers.
• Work various shifts, on a sliding schedule and weekends as needed to complete related work. 

• PCI security standards for Servers.
• Windows and Linux server operating systems and commands.
• Information Technology Service Management.
• Microsoft Infrastructure, including AD, DNS, CS, RDS, SCCM.
• VMWare Infrastructure, including vCenter, HA, DRS, Datastores, vSANs.
• Programmable logic controllers.
• Work order and ticket management system.
• Automated Control, Access Control, and CCTV System Availability Requirements.
• Project management systems.
• Establish and maintain effective working relationships with other departmental staff, consultants, contractors, supervisors, and department officials.
• Express ideas clearly, concisely and respectfully, orally and in writing in group settings.
• Use hand tools such as screw drivers and pliers.
• The prevention of physical and virtual server hardware and software failures.

• Prefer at least 3-5 years of VMWare virtualization technologies in an enterprise environment. 
• Prior experience implementing and managing large enterprise server systems.
• Previous experience managing and supporting Enterprise Server Infrastructure that includes critical security, airport, or factory systems is a plus. 

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.