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Human Resources Generalist #2110-200700-04

Date Opened
Tuesday, January 24, 2023 10:43 AM
Close Date
Monday, March 13, 2023 10:09 AM
  • $59,955 - $67,449/year
Employment Type
  • Full Time


The Charlotte-Mecklenburg Police Department is a highly respected law enforcement agency, both in our community and nationally. Our progressive department provides exciting opportunities for law enforcement professionals to develop partnerships with our citizens in order to prevent the next crime, and to enhance the quality of life within our community always treating people with fairness and respect. The department employs nearly 2,000 sworn officers and over 500 civilians serving a jurisdiction with close to 1 million people. Our employees are men and women from diverse backgrounds interested in meeting the needs of and serving an equally diverse community. The men and women of the CMPD are committed to providing the very best service possible and maintaining the high level of confidence this community has in us.


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


The Administrative Officer III – HR Supervisor Recruitment position is responsible for the day to day supervision of the Charlotte-Mecklenburg Police Department's Human Resources Recruitment Team. This position oversees all civilian recruitment and hiring efforts, monitors day to day operations and consults with staff to address departmental needs and will work closely with a variety of City departments, CMPD executive staff, employees and the public.

Major Duties and Responsibilities

  • Performs work in a variety of areas, including job classification, employee recruitment, selection and training, ensuring equal opportunity compliance, supervising background screening, weekly payroll processing and compensation changes in accordance with City policy and procedures
  • Oversee new employee orientations/on-boarding and promotional trainings
  • Oversee interview process with Hiring Managers such as job postings and other recruiting materials
  • Advise staff and applicants of qualifications, requirements, and testing procedures
  • Perform job and task analysis to document job requirements and objectives, to include reclassification requests including review and preparation for approval by the Assistant HR Manager
  • Coordinates comprehensive training programs for employees
  • Prepares weekly reports on Vacancy and Recruitment efforts
  • Ensure exit interviews are conducted and analyzed to address possible issues or concerns
  • Processes and audits paperwork pertaining to employee transfers, change in job classifications, and increases
  • Build a pipeline and network to find qualified candidates
  • Develop and track facets of the recruiting and hiring process so that the processes are transparent and measurable
  • Set continuous improvement goals
  • Prepare and maintain a variety of weekly and monthly KPI reports
  • Assist in succession planning and workforce planning for the department
  • Assist in conducting HR audits and other department audits
  • Evaluate performance of direct reports and provide coaching and developmental opportunities
  •  Performs other duties as assigned

Knowledge, Skills & Abilities

  • Proactive and strategic mindset
  • Attention to detail
  • Ability to maintain accurate records and reports
  • Ability to work under pressure and time management skills in a high paced environment
  • Ability to understand and advise others as to how to apply City and Departmental HR policies and procedures to daily operations.
  • Ability to write and speak clearly, effectively communicating complex ideas to both individuals and large audiences.
  • Exceptional written and verbal communication skills
  • Ability to develop and foster positive professional relationships across levels of the business.
  • Present and/or translate data into an understandable document.
  • Must possess meticulous documentation and organizational skills and strategies.

ADA and Other Requirements

Positions in this class typically require: fingering, grasping, talking, hearing, seeing, and repetitive motions.


Physical Requirements:

  • Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking extended periods of time
  • Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
  • Adequate vision, hearing, and speech required

Sensory Requirements:

  • Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proof reading, data entry, tabulating data
  • Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain
  • Comprehensive of written information in work related documents
  • Ability to hear, understand, and distinguish speech


Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files and phone.  

Minimum Qualifications

High School Graduate or Equivalent and five years related work experience


Associate's Degree and three years related work experience


Bachelor's Degree and one level related work experience


Master's Degree 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

As of October 1, 2021:

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for all new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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