The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
The Special Transportation Supervisor manages the daily operations of an urban complementary paratransit
system and small bus operations, and reports to the Paratransit Manager. The Special Transportation Supervisor is responsible for maintaining optimal service
performance and identifying and resolving potential service issues. This
position ensures that employees are provided adequate coaching, counseling, and
performance management to recognize good behavior and correct deficient
behavior. The Special Transportation Supervisor has latitude for
independent judgment and actions within established guidelines and will be
evaluated on the effectiveness of the paratransit system service, workforce
productivity, cost performance, and other service programming and activities. This position is considered a Subject Matter
Expert (SME) in all facets of running the day-to-day operations of an FTA
funded ADA compliant complementary paratransit program.
Candidate has or is able to obtain a Class A or B commercial driver’s license with a P endorsement
The City’s Background Check
Policy requires background checks to be conducted on final internal or external
candidate(s) applying for any position with the City of Charlotte. The type of
information that will be collected as part of a background check includes, but
is not limited to: reference checks, social security verification, education
verification, criminal conviction record check, and, if applicable, a credit
history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state
statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be
consistent with the guidelines set forth by these laws requiring organizations
to obtain a candidate’s written authorization before obtaining a criminal
background report, motor vehicle records check or credit report; and to
properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test
and physical examination. During the selection process, candidates may be asked
to take a skills test, and/or participate in other assessments.
This position is considered a security and Safety Sensitive
position and will be subject to random drug and alcohol testing under FTA
guidelines as well as all procedures and guidelines in alignment with the City
of Charlotte and CATS Drug and Alcohol Policies
The City of Charlotte requires proof of COVID-19 vaccination as a
condition of employment. The City is an Equal Opportunity Employer, and as such,
will consider reasonable accommodations as required by law.
The City of Charlotte is an Equal Opportunity Employer.
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.