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HNS Mayor's Youth Employment Program Liaison (MYEP) #2203-263200-03

Date Opened
Wednesday, March 16, 2022 1:00 PM
Close Date
Tuesday, April 05, 2022 11:59 PM
Section
Housing & Neighborhood Services
Salary
  • $53,313 to $59,977, commensurate with experience
Employment Type
  • Full Time
Go Back View Benefits

Overview

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.

Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives, Office of Equity, Mobility, and Immigrant Integration, which advances upward mobility, immigrant services, diversity, equity and inclusion, Code Enforcement, which works to improve the appearance of communities and maintain standards of living, Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte, and CharMeck 311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County.

Function

Community

Summary

The City of Charlotte’s Housing & Neighborhood Services Department is hiring a Mayor's Youth Employment Program (MYEP) Liaison within its Community Engagement Division.  This dynamic division is a recognized leader in supporting residents and youth in creating communities and careers they want through comprehensive information, inclusive planning, resource support and celebration of accomplishments. Amongst other responsibilities, we empower Charlotte’s youth through exposure to the world of work through summer internships, career readiness training, job shadowing opportunities, pre-apprenticeship pathways and more.  

The Mayor's Youth Employment Program Liaison plays a meaningful role in connecting opportunity and effecting upward economic mobility for charlotte’s high school-aged youth through promotion of youth program employment opportunities, student and host employer recruitment and pipeline management.  This award-winning program offers a fast paced, creative, and team-oriented environment which priorities celebrating successes and supporting one another to achieve our personal best. This position is part of the Youth Programs team and reports to the MYEP Program Manager.

Major Duties and Responsibilities

Building Constituent Relationships & Networks
  • Cultivates and manages relationships with local and regional businesses & organizations to recruit qualified program partners to host or financially sponsor high school-aged youth for paid summer internships 
  • Regularly communicates by phone & email with prospective host employers using BusinessWise and Classe365 to track prospects through recruitment lifecycles 
  • Develops / implements / maintains key recruitment initiatives to help facilitate recruitment of qualified host employers including interdepartmental collaboration, participation in advisory boards, serving on committees, attending professional association meetings & events and other activities as directed
  • Identifies & stays abreast of current employment trends in industries of particular   interest to, or providing greatest opportunity for, Charlotte youth
  • Works in conjunction with Charlotte Mecklenburg Schools (CMS) leadership to promote and deliver programming to school-level stakeholders 
Program Management and Communication
  • Coordinate and assess effectiveness of all Youth Programs communications, including the development of social media content and email campaigns, in collaboration with H&NS Communications and Marketing team 
  • Support development & execution of annual enrollment plan to achieve or exceed annual training, conversion, and matriculation targets 
  • Serve as a resource to other departments, represents the program & department at activities / events / meetings / committees / conferences
  • Conduct analysis on effectiveness of marketing programs & make improvement recommendations 
  • Assist with implementation of student interviews using SparkHire platform
  • Remain informed of national / state / local hiring practices / guidelines / labor related issues pertaining to internships
  • Assist with the data management & monitoring for youth program applicants
  • Market & promote youth programs to youth / neighborhood groups / businesses / peer departments, other community organizations & stakeholders
  • Performs other related duties as assigned
Administrative
  • Assist with the management of student & employer recruitment assignments by researching, compiling, and analyzing various data and creating proposals for outreach & presentation of findings to management with improvement recommendations as applicable
  • Analyze programmatic data to drive business decisions through data management platforms including Monday.com, Classe365 and Excel 
  • Assist with meeting and event scheduling, planning and implementation as needed 


Knowledge, Skills & Abilities

  • Must be service and team-oriented, positive, and proactive
  • Effective analytical abilities, along with strong critical thinking and problem-solving skills
  • Ability to work on multiple projects effectively and simultaneously
  • Demonstrated proficiency with various technology platforms, such as Microsoft Office, Adobe Creative Suite, database platforms, etc.
  • Excellent reading comprehension skills
  • Strong organizational, planning and time management skills
  • Ability to learn strategic enrollment management processes and programs
  • Excellent interpersonal skills 
  • Strong oral and written communication skills
  • Ability to develop and deliver dynamic, effective presentations to groups
  • A solutions-driven self-starter, able to work well in a team-based, high-energy environment with limited supervision 
  • Interest, enthusiasm, and experience working with a diverse group of colleagues, partners, and youth in a fast-paced environment
  • Requires working evening & weekends as needed

Preferred Qualification

  • Five years of experience in career services / human resources / enrollment management / corporate recruiting / secondary or higher education / related field
  • Experience with internship coordination / career assessment tools / knowledge of career development theory & counseling
  • Valid driver’s license, along with the ability to acquire a City driving permit, to attend off-site meetings 
  • Bilingual or Multi-lingual (Spanish / Vietnamese) 

Minimum Qualifications

This position requires a bachelor’s degree and at least two (2) years of relevant work experience in youth services/programming, secondary/post-secondary education, or business development; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties 

 

Salary

$53,313 to $59,977, commensurate with experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment.  The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test . During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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