Introduction
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Overview
The City of Charlotte’s Economic Development Department takes great pride in our success with bringing together public and private resources to create places that attract a diversity of talent, job opportunities, and businesses. We are driven to make Charlotte competitive in the global market and facilitate an environment through which all residents have opportunities for economic success. Organized around four strategic areas, Great Places, Business Innovation, Talent Development, and Prospective Business, the Economic Development team is motivated by growing an economy that is healthy, inclusive, and equitable. Through active collaborations with other city departments and community partners, the team fulfills its purpose of helping businesses and residents thrive.
Function
Professional
Summary
The Department is seeking a Business Recruitment Program Manager to respond to RFIs, prepare marketing materials for recruitment meetings, conduct real estate searches, and manage the Business Investment Grants, as well as other organizational initiatives. The ideal candidate should be a highly driven individual with project management and client service experience. Experience in all or most of the following is desirable: real estate, economic development, communications, graphic design, and finance. This position reports to the Deputy Director of Economic Development.
Major Duties and Responsibilities
• Respond to RFIs from all sources
• Manage multiple prospective projects from start to conclusion simultaneously
• Maintain a database that tracks all RFIs, projects, status, and action items.
• Present to clients, stakeholders, community members and elected officials
• Create a database that contains real estate options for recruitment and retention prospects
• Assist with implementing the Business Investment Grants and policy revisions
• Prepare visually appealing graphics and documents for proposals and presentations
• Provide exceptional client service to all entities
• Proactively solve problems and challenges that arise
• Perform additional duties as assigned
Knowledge, Skills & Abilities
• Experience in a client service-oriented role with excellent customer service skills
• Strong communication skills, listening, negotiation and presentation skills
• Experience managing multiple projects simultaneously
• Proven ability to work as a team member and with diverse partners and stakeholder groups
• Demonstrated ability to perform at high levels in a fast-paced work environment with minimum direction
• Experience in proactive problem solving for internal and external clients
• Proficient in Microsoft Office and ideally experience with Adobe Suite
• Ability to set work priorities and meet deadlines
• Ability to work with highly sensitive and confidential information
• Adept at navigating the grey by asking key questions, gathering facts, and staying nimble
• Ability to scan the environment, anticipate changes, and develop alternative solutions
• Ability to navigate the grey with minimal oversight
• Ability to serve as an ambassador for the City of Charlotte with an ongoing passion for community work and transforming the city
Preferred Qualification
• Graduate level degree in economics, public administration, urban planning, communications, marketing, or business administration.
Minimum Qualifications
• Bachelor’s degree
• Three (3) or more years of experience and exceptional project management skills; or an equivalent combination of education and relevant work experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job functions
Salary
$75,018 to $84,396 Commensurate with Experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees. The City is an Equal Opportunity Employer, and as such, will consider reasonable accommodations as required by law.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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