Network Administrator #2206-295600-01
- Date Opened
- Tuesday, July 05, 2022 8:00 AM
- Close Date
- Friday, July 08, 2022 8:00 PM
- Section
- Aviation
- Salary
- $82,707 - $103,383 Commensurate with Experience
- Employment Type
- Full Time
Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
Major Duties and Responsibilities
- Manages, maintains, protects and builds technology infrastructure. Provides support and implements technology needs.
- Provides design, implements, and maintains wireless connectivity for users.
- Manages all Layer 1 Infrastructure for the switch networks and virtual server environments.
- Monitors and responds to any network, VPN, or wireless issues across WAN/LAN. Resolves trouble tickets, responds to alerts for switches and wireless access points down, and replaces failed devices.
- Implements and manages monitoring and alerting solutions for WAN/LAN and wireless networks.
- Provides design, implementation, and deployment assistance on various projects from all departments in City.
- Supports, configures, programs, upgrades, maintains, troubleshoots, and repairs voice networks and system components, power supplies, peripherals, and software programs.
- Troubleshoots issues that occur after initial installation of data cabling (fiber/copper).
- Monitors customer inquiries and ensures appropriate and timely solutions.
- Assists with design, implementation, monitoring, and maintenance of primary and secondary datacenters.
- Assists with setting long term strategy for network environment
- Evaluates new technologies and provides recommendations to senior leadership
- Performs related work as required.
Knowledge, Skills & Abilities
- Information security principles
- Firewall management
- Networking fundamentals
- Local and wide area network design and architecture
- Networking components such as routers, modems, switches, and servers
- Principles and practices of the design, installation, and maintenance of voice, data, and communications networks and applications
- Engineer, build and test wireless network for optimum coverage and reliability
- Mitigate security risks and ensure network compliance with policies and procedures
- Work on installations, upgrades, and root cause analysis of service outages
- Provide strategic planning, network design, and technical oversight of the city data network
Preferred Qualification
- Five (5) to seven (7) years of experience in Layer1 network design, administration, IT infrastructure and firewall support
- Expert Quality Of Service understanding and configuration, able to customize across all platforms to support Voice, Video, and/or selected applications:
- Intermediate to expert with 802.1q vlans and OSPF routing protocol
- Experience building, testing and troubleshooting fiber optic networks
- Understanding of 802.11B,G,N in both the 2.4 and 5 GHz frequencies
- Ability to engineer, build and test wireless network for optimum coverage and reliability
- Hands on experience in layer1-3 protocols
- WAN connectivity such as Metro Ethernet, DWDM fiber, T1
Minimum Qualifications
High school graduation or equivalent and seven years relevant work experience
OR
Associate's Degree and five years relevant work experience
OR
Bachelor's level degree and three years relevant work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
As of October 1, 2021, the City of Charlotte requires proof of COVID-19 vaccination as a condition of employment for any new City of Charlotte employees.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion