Employee Engagement Coordinator #2212-200500-03

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our city thriving, ensuring upward mobility and advancement in the workplace.

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

This role is all about creating a positive and motivating work environment! As an Employee Engagement Coordinator, you'll be the champion for employee well-being, designing and implementing initiatives that boost morale, engagement, and productivity. The successful candidate must be good at program management and good communication skills. From organizing police appreciation week, law enforcement ceremonies, to gathering feedback and building relationships with our vendors, you'll keep the pulse of the department. If you're passionate about creating a thriving workplace culture, this role is for you! Please note this position may be required to work some evenings, weekends, which are an essential function of the position.

• Organize and execute events, programs, and initiatives to boost employee morale, engagement, and well-being. This could include social gatherings, team-building exercises, recognition programs, volunteer opportunities, and wellness initiatives.
• Regularly gather employee feedback through surveys, focus groups, and one-on-one discussions to understand their needs, concerns, and priorities. Analyze the feedback and use it to inform engagement strategies.
• Design and execute programs based on employee needs and data analysis. This might involve mentoring programs, career development opportunities, internal communication initiatives, and conflict resolution strategies.
• Foster strong relationships with employees across all levels and departments. This involves active listening, communication, and building trust.
• Develop communication strategies to keep employees informed about engagement initiatives, their purpose, and their impact.
• Monitor and evaluate the effectiveness of engagement programs through data analysis, feedback, and employee surveys. Use data to continuously improve strategies and demonstrate the value of engagement efforts.
• Research and learn about current trends and best practices in employee engagement to ensure program effectiveness.
• Collaborate with leadership teams to understand their expectations and ensure alignment with organizational goals.
• Coordinate and implement engagement initiatives relevant to the police profession, such as stress management workshops, peer support groups, or recognition programs for specific achievements.
• Partner with units such and other departments to create a comprehensive approach to employee engagement.

• Understanding of employee relations, motivation theories, communication strategies, and compensation & benefits.
• Familiarity with the specific organization's culture, values, and mission.
• Awareness of current methods and approaches for fostering employee engagement.
• Ability to plan, organize, and execute engagement initiatives successfully.
• Skill in understanding and utilizing data to measure program effectiveness.
• Knowledge of employment laws and regulations impacting employee engagement efforts.

Skills:

·       Excellent written and verbal communication skills to engage with employees at all levels and effectively convey information.

• Ability to organize and manage engaging events and activities within budget and time constraints.
• Skill in creating strong relationships with employees across diverse backgrounds and positions.
• Ability to identify and address employee concerns and conflicts effectively.
• Capacity to develop new and engaging initiatives tailored to specific needs.
• Ability to work effectively with other departments and stakeholders.
• Skills in using relevant software and technology tools for communication, data analysis, and project management.

Abilities:

• Ability to understand and respond to the needs and feelings of others.
• Skill in listening attentively and understanding different perspectives.
• Ability to motivate and inspire employees to be engaged and productive.
• Ability to adjust to changing priorities and needs within the organization.
• Skill in managing multiple tasks and meeting deadlines efficiently.
• Ability to identify and solve problems related to employee engagement.
• Skill in using data to inform and justify program decisions.
• Strong sense of initiative and self-motivation.
• Positive attitude and ability to handle challenging situations.
• Excellent confidentiality and discretion.

· Associates degree required;

· At least three years company event planning experience preferred.

High School Graduate or Equivalent and one year(s) of related work experience

 

OR

 

Associates degree

$60,000-$73,000

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

If you have technical issues submitting your application, click here.