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Business and Revenue Project Manager #2301-360600-01

Aviation Project Coordinator

Date Opened
Tuesday, January 31, 2023 10:30 AM
Close Date
Tuesday, February 14, 2023 11:59 PM
  • $86,083-$100,430/year
Employment Type
  • Full Time


The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.


Manage projects as an Owner's Representative for Business and Revenue initiatives including project development, procurement and contracting, implementation and, when required, supervision of ongoing maintenance.  Ensure that the goals and objectives of the project are accomplished within prescribed time frames and funding parameters.  The Project Manager is expected to exercise judgment relative to scope, cost, specifications, and project progression.  The Project Manager shall report to the Business and Revenue Project Manager – Lead and shall be responsible for providing support on complex projects and managing assigned projects independently as the need arises.

General Information:
  • This is a hybrid position where standard business hours apply Monday through Friday, however schedule subject to irregular hours, overtime, and emergency calls back to work.
  • Valid driver’s license in state of residency and ability to obtain and maintain a City Driving Permit. 
  • Ability to pass a background check in advance of start date required.  Certain convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.

Major Duties and Responsibilities

  1. Report to the Business and Revenue Project Manager – Lead on all matters related to the project management portfolio; provide assistance and support on complex projects; and manage projects independently as the need arises to support the Project Manager – Lead.
  2. Coordinate scope development, procurement and contracting, project implementation and cross-divisional coordination on projects involving revenue generation...
  3. Work closely with technology project team on IT contracts that affect related revenue contracts and/or projects within the business and revenue department, including FIDS, GIDS, RIDS and the baggage handling system. 
  4. Works closely with Business and Revenue team to identify new sources for revenue generation.
  5. Presents and explains design and scope of project to other internal and external team representatives.
  6. Conduct meetings with internal and external stakeholders, vendors, and contractors to manage scope development and project implementation on projects and address any project-related items including, without limitation, procurement, contracting, schedule development, resource management and budgetary concerns.
  7. Serves as project manager during solicitation process for potential vendors for revenue management agreements at the Airport. Assist with every aspect of the solicitation process included, but not limited to, generating solicitation documents, posting of advertisements, gathering of questions and answers, and reviewing submitted responses.
  8. Coordinate with stakeholders and contractors to maintain a clear line of communication for scope and schedule updates.
  9. Gathering and preparation of closeout documents necessary for the turnover of completed projects and systems to the Airport.
  10. Develop project plans, scopes, schedules, charters, service level agreements and other project management documents that facilitate project development and implementation.
  11. Provides technical advice, information, and assistance in field of assignment to project managers, consultants, contractors, airlines, and the public regarding applicable procedures, regulations, and standards as related to project management.
  12. Development, tracking, and implementation of project plans, schedules and budgets.
  13. Follow change control and change management practices of the Aviation Department.
  14. Track project tasks and deliverables in the Airport’s preferred project management tools.
  15. Manages the administrative aspects of all projects include functionality as it relates to controlling and monitoring of projects.
  16. Manages special projects as required related to the Business and Revenue team. Works with internal and external customers as projects require. 

Knowledge, Skills & Abilities

  • Understanding of project management methodologies and practices necessary to deliver complex project involving numerous internal and external stakeholders.  Understanding of City procurement and contracting processes and systems.
  • Knowledge of closeout documentation process.
  • Technical knowledge to address potential impacts to airport operations from project activities.
  • Attention to detail and accuracy.
  • Communication skills to interface with client, vendors, contractors, and various stakeholders to discuss project goals, and design in a professional and productive manner
  • Ability to learn Airport processes and ask appropriate questions
  • Enthusiasm and willingness to participate and work well in a team environment
  • Flexibility to work odd hours when night/early morning work may be necessary
  • Ability to work safely and securely in public areas with the situational awareness
  • Process oriented to ensure that projects adhere to schedule and budget and are implemented in accordance with project scope
  • Adapt to dynamic environment where responsibilities or duties might shift in supporting other team member's projects
  • Review and/or maintain running project meetings to track agreed upon resolutions, issue tracking and responsibilities.
  • Ability to quickly develop rapport with other departments and divisions.
  • Ability to develop project management reports as related to all projects in the project portfolio.
  • Excellent organizational and communication skills (oral and written).
  • Ability to work cooperatively with other City employees and the public
  • Ability to apply conflict resolution techniques
  • Computer skills in Microsoft Suite (Excel, Word, PowerPoint, etc.)

Preferred Qualification

Bachelor’s degree plus one year of applicable work experience, or an Associate’s degree plus three years of applicable work experience, or an equivalent combination of education, credentials, and relevant work or military experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.  Certified Associate in Project Management or Project Management Professional preferred.

Minimum Qualifications

High School Graduate or Equivalent and seven year(s) of related work experience




2 Year College Degree and five year(s) of related work experience




Bachelor's Level Degree and one year(s) of related work experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to


<p>The City of Charlotte provides a comprehensive benefits package to all employees. </p>

<p>Click <a href=",-Benefits-and-Development.aspx" class="ApplyClass" target="_blank">here </a>to learn more about the City of Charlotte’s benefits. </p>

<p>The City of Charlotte is a drug and alcohol-free workplace.</p>

In Conclusion

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