Appraisal Program Manager #2304-251400-01

The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

• Determine the priority of appraisal and consultant work and assigns projects to in-house or contract fee appraisers. 
• Prepares detailed appraisal assignments and scope of work for independent fee appraisers and reviewers. Manages the approval of appraisals / reviews and necessary revisions. 
• Discusses with appraiser problems or issues which arise during the appraisal process and will be available to accompany appraiser on difficult or unusual assignments. 
• Responsible for the engagement and management of independent fee appraisers and reviewers including quality control regarding the credibility and reliability of the appraisal report. 
• Makes sound recommendations to management regarding counter offers from private property owners, evaluation of city inventory and purchasers of City owned property. 
• Works very closely with the real estate management team including the Acquisition and Portfolio Management groups. 
• Prepares cost estimates for various City projects and departments and provides oversight and management of the appraisal requirements for larger real estate projects. 
• Work involves contact with internal and external clients, including landowners, engineers, and legal team. 
• Appraisal work is guided by USPAP compliance, federal and state laws, policies, and procedures and is performed under the general supervision of the Real Estate Division Manager.  
• Conduct field inspection of various proposed projects as necessary to determine cost / benefit of the proposed project. 
• Meetings with internal stakeholders to explain or clarify matters pertaining to the appraisal of real estate. 
• Routine consultation with trial attorneys as to the value of property and damages involved in for mediation; testify in court when called upon as expert witness and assist with trial preparation as needed.
• Reviews project information provided by the City of Charlotte project managers along with agents and personnel in the Acquisition Dept. 
• Training and mentoring of internal appraisal staff
• Performs additional appraisal and property evaluation duties as required.

• Strong working knowledge and experience with condemnation appraisal procedure and before / after analysis is essential. 
• Thorough knowledge of the various methods of real estate appraisals for right-of-way purposes
• Excellent verbal and written communication skills
• Skilled in giving presentations meant to provide information and persuade the intended audience, considerable knowledge of local real estate market
• Considerable knowledge of public land record system
• Ability to read and understand deeds and other instruments of real estate conveyance
• Ability to read and understand engineering plans
• Ability to make accurate estimate of project costs
• Ability to supervise, train, and coordinate the work of others
• Ability to manage a large number of appraisals and work well under pressure and tight deadlines
• Ability to establish and maintain effective working relationships with other employees and the public
• Proficient in using Microsoft Office products  
• Requires a valid driver’s license, good driving record, dependable passenger vehicle, and ability to receive and maintain a City Driving Permit.

• Prefer a bachelor’s degree and a minimum of seven (7) years related experience in right of way and real estate appraisal work, including four years in a supervisory capacity. Requires certification as a N.C. State General Appraiser.  

• Bachelor’s Degree and five (5) years of related appraisal experience, or equivalent education, skills and abilities to perform the essential duties of the position.  Requires certification as a N.C. State General Appraiser.  

• $84,361 - $105,452 Commensurate with experience

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.