Overview
The City of Charlotte is the largest municipality in North Carolina and the 17th largest city in the United States, with a total population of more than 872,498 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
This position is responsible for assisting with career development for the Aviation Department at Charlotte Douglas International Airport. This position will assist with the coordination of the Education Assistance Programs, creating and implementing a Cooperative Learning (Co-Op) program, as well as assistance and coordination with the Airport Job Fair and Department Employee Business Meetings. The candidate is responsible for assisting with program administration, hiring, and process implementation within Workforce Development. Work is performed under the guidance and supervision of the Workforce Development and Outreach Manager in the Organizational and Talent Development Division of the Aviation Department, and performance is evaluated based on program goals and deliverables, feedback as well as outcomes. This candidate is expected to take considerable initiative with a moderate level of discretion in approach and scope of work.
General Information:
• Standard shift hours apply, subject to emergency and routine calls back to work.
• Valid driver’s license with no more than 6 points and the ability to obtain and maintain a City driving permit.
• Certain criminal convictions will disqualify individuals from unescorted access privileges and therefore exclude from employment.
Major Duties and Responsibilities
• Assist with coordinating career development programs which includes education Assistance. Meet with employees to facilitate both the traditional education reimbursement program, as well as the pre-payment program; in partnership with Central Piedmont Community College (CPCC). Program implementation also includes meeting with various colleges and universities to establish and maintain various partnerships for program success.
• Create, coordinate, and implement a Cooperative Learning (Co-Op) program in partnership with identified colleges and universities within the designated division to establish and expand career pathways within the organization.
Meet with division managers to understand both the need and impact for each student during the academic year. Establish and maintain partnerships at various colleges and universities as well as Historically Black Colleges and Universities (HBCUs). Work with college advisors and career counselors, Human Resources, division supervisors, and managers to identify needs, recruitment strategies, and budgetary requirements. Assist with pre-screening applications for hiring managers as well as additional hiring needs for each student. Develop metrics and strategically plan for growth and development of advanced career programming enhancements such as a graduate fellowship program or other partnerships with colleges and universities.
• Manage and coordinate the annual Airport Job Fair. Work with both internal and external airport tenant partners, vendors, community members, resource centers, and Aviation department divisions to ensure consistency in departmental goals, as well as understanding and meeting the needs of the Airport community. Develop recruitment goals to attract talent.
• Coordinate the department business meeting. Meet with the executive leadership team, various managers, and divisions to ensure accuracy and representation for effective communication and detailed information to meet the needs of the Aviation Department.
• Develop presentations, coordinate meetings, as well as outreach initiatives to discuss and promote the department’s Co-op program, career development initiatives, Airport Job Fair, as well as other engagement programming and opportunities with various community and airport partners, colleges, and universities.
• Represent both the City of Charlotte and Aviation Department in a professional and positive manner.
Knowledge, Skills & Abilities
• Excellent verbal, written and interpersonal communication skills.
• A demonstrated ability to learn quickly, adapt to a variety of environments, and take responsibility and accountability for projects is required.
• Excellent organizational and time management skills.
• Ability to speak effectively in front of large groups to deliver speeches, presentations, and answer questions.
• Ability to prioritize and multitask, and to positively contribute in a fast-paced and changing work environment.
• Ability to establish and maintain effective working relationships, and deal professionally and courteously to all Aviation staff, diverse workgroups, community members, colleges, and universities, school systems, and Airport tenant partners.
• Ability to coordinate the work of multiple work groups within the department and other organizational units; identify problems, solutions and resolve conflicts.
• Ability to design and coordinate effective and comprehensive programs with metrics for evaluation.
• Ability to work independently, make sound business decisions and take initiative.
• Detailed oriented and possess strong organizational skills.
• Ability to meet strict deadlines and handle multiple and simultaneous demanding tasks.
• Proficiency with Microsoft Office Suite Software (Word, Excel, PowerPoint, Publisher).
• Proficiency with incorporating the use of technology to develop presentations.
• Ability to maintain effective working relationships with co-workers, other City and County departments, and the public, representing the Airport in a positive manner.
Skill in:
• Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
• Performing a variety of duties, often changing from one task to another of a different nature
• Providing excellent customer service
• Organization and time management
• Collaboration and teamwork
• Troubleshooting and problem-solving techniques
Ability to:
• Meet schedules and deadlines of the work
• Understand and carry out oral and written directions
• Accurately organize and maintain paper documents and electronic files
• Maintain the confidentiality of information and professional boundaries
• Communicate clearly and concisely in written and verbal communication
• Collaborate with other teams
• Conduct research, prepare accurate records and reports.
Preferred Qualification
Bachelor’s Degree from an accredited college or university strongly preferred. Major course work should be in Human Resources, Communication, Psychology, Higher Education, Business, or a related field of study.
Minimum Qualifications
High School Graduate or Equivalent and three years related work experience
OR
Associate's Degree and one year related work experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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