Introduction
Charlotte’s local government, with more than 7,000 employees and a $2.39 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Charlotte Water provides Drinking Water Treatment and Waste Water Treatment to over 1 million residents, businesses and visitors in the Charlotte Mecklenburg and surrounding communities on a daily basis. Employees work 24/7, 365 days to keep this life sustaining resource available to everyone while protecting and supporting the environment.
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
Professional
Summary
This position will support Human Resources functions on the HR Team for Charlotte Water. Position will involve extensive contact with Charlotte Water employees, other City departments and the public. Work requires considerable independence, initiative, and judgement; and the ability to work with diverse groups.
Major Duties and Responsibilities
• Provide administrative support for Charlotte Water HR Team and Administration Divisions to include onboarding and offboarding.
• Assists in the implementation of new policies and procedures for departmental operations.
• Assist with interviews and the panel interview process.
• Processes and reviews department transactions in PeopleSoft (New hires, transfers, terminations, etc.); audits and signs off on transactions processed; follow up with divisions to make corrections.
• Process weekly payroll function for assigned areas; Process prior period adjustments and resolve payroll issues.
• Administers City benefit programs for staff; to include enrollment and answering related questions.
• Submits certification lump sum requests.
• Performs other related job duties as assigned.
• Responsible for background checks, drug testing, physicals, CityView Orientation, CDL verification.
Knowledge, Skills & Abilities
• Ability to communicate effectively with diverse audiences using strong interpersonal skills in communication, leadership, decision-making and innovation.
• Maintains confidentiality.
• Ability to work in a fast-paced, high volume work environment.
• Considerable knowledge and understanding of the City of Charlotte and/or Charlotte Water policies, regulations, procedures.
• Knowledge of City HR processes.
• Ability to exhibit and model good customer service skills.
• Ability to always work professionally to display and adhere to the City Code of Ethics, Guiding Principles, and other established measures.
• Knowledge of Human Resource Management and skilled in dealing with sensitive situations in a positive manner.
• Proficiency in Microsoft Office Suite, particularly Outlook, Excel, and Word. Familiar with HR computer programs such as HR Information Systems (PeopleSoft, Kronos), Applicant Tracking System (JobAps), Employee Training (MySuccess), OnBase and Workday.
• Excellent written and verbal communication skills.
• Knowledge of state and federal FMLA regulations, ADA, Worker’s Compensation and other applicable laws.
• Knowledge with the City’s Drug and Alcohol program.
• Ability to carry out assignments based upon brief and general instructions.
• Ability to establish documented procedures to streamline processes.
• Good organizational skills and attention to detail.
Preferred Qualification
• Bachelor’s degree with one (1) year of relevant experience, preferably in the public sector.
• Experience in PeopleSoft and Workday
Minimum Qualifications
• Associate’s degree
• Three (3) years of relevant work experience in the Human Resources field
or
• An equivalent combination of education and relevant experience that provides the necessary knowledge, skills and abilities to successfully perform the essential job duties.
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
<p>The City of
Charlotte provides a comprehensive benefits package to all employees.
</p>
<p>Click <a
href="https://charlottenc.gov/HR/Pages/Pay,-Benefits-and-Development.aspx"
class="ApplyClass" target="_blank">here </a>to
learn more about the City of Charlotte’s benefits. </p>
<p>The City of
Charlotte is a drug and alcohol-free workplace.</p>
In Conclusion
If you have technical issues submitting your application, click
here.
