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Employee Relations Specialist #2401-203400-01

Human Resources Analyst

Date Opened
Thursday, January 25, 2024 11:08 AM
Close Date
Thursday, February 08, 2024 5:00 PM
Section
Human Resources
Salary
  • $75,061- $93,826/yr
Employment Type
  • Full Time
Go Back View Benefits

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

The City of Charlotte’s Human Resources Department is seeking an experienced Human Resources (HR) professional to join the Employee Relations and Compliance Division and serve as an Employee Relations Specialist. This hybrid role is part of a cross-discipline team of HR subject matter experts. The ideal candidate is one who has a demonstrated breadth of experience across human resources functions, with a strong background in Title VII Employment Laws, Americans with Disabilities Act (ADA), Americans with Disabilities Act Amendments ACT (ADAAA). 

Major Duties and Responsibilities

  • Demonstrated knowledge and experience of employment laws
  • Triage employee relations matters, gathers fact-based information, and determines the need for escalation 
  • Experience with conducting workplace investigations on complex employment matters
  • Has working knowledge and experience of the reasonable accommodation process, and uses critical thinking skills to provide sound yet creative accommodation consultation  
  • Collaborating with departments to ensure management understands City processes, practices, and policies surrounding employee relation and reasonable accommodations
  • History of conducting critical conversations in a professional and tactful manner
  • Invested in upholding confidentiality of personnel matters
  • Ability to work in a fluid environment where day to day activities may vary and the ability to effectively manage multiple cases simultaneously 
  • Use metrics to analyze data, identify trends and gap areas, research and stay abreast of industry best practices to help mitigate risk
  • Build rapport and establish relationships, collaborate, conduct meetings with stakeholders, and readily available to work in person when needed
  • Performs other related job duties as assigned

Knowledge, Skills & Abilities

  • Strong familiarity with employment laws (ADA, GINA, Title VII, Wage and Hour) 
  • History of performing risk mitigation measures 
  • Effective oral, written, and interpersonal communication; ability to conduct presentations in group and one-on-one settings
  • Intermediate level of competency in Microsoft Office software applications
  • Ability to demonstrate technical competencies with case management software systems 
  • Proficiency with prioritization, organization, and coordination abilities to work on multiple projects in a fast-paced environment with tight deadlines.
  • Ability to adapt and manage multiple priorities in a dynamic environment
  • Proven competence with critical thinking skills and the ability to influence without direct authority
  • Ability to analyze data, demonstrate tactical skills for immediate needs, and strategically for future needs 
  • Ability to report into the office as requested by the department. 

Minimum Qualifications

High School Graduate or Equivalent and seven years related work experience

OR

Associate's Degree and five years related work experience

OR

Bachelor's Degree and three years related work experience

OR

Master's Degree and one year related work experience

PHYSICAL REQUIREMENTS
Stationary positioning up to 50%
Frequently move outside the office setting to another work location
Occasionally move about inside an office setting to access files, office machinery, attend in person meetings, etc

SENSORY REQUIREMENTS
Constantly operates computer and other office machinery
Frequently communicates with workforce
Ability to exchange accurate information, orally and written  
Ability to identify, observe, inspect written documents


Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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