Emergency Management Planner #2401-340700-01

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The Emergency Management Planner overseeing community preparedness and public information is responsible for coordinating vital community-based emergency preparedness instruction for greater Charlotte and Mecklenburg County businesses and residents. Enhance the emergency and disaster preparedness program initiatives by focusing on community preparedness, public outreach, and education.   

The Emergency Management Planner overseeing community preparedness and public information may be requested to conduct any or all the following:   

· Everbridge- Oversee the administration of the Everbridge system including the CharMeck Alerts Notification System (that relays accurate and timely notifications of emergency information to the citizens from City and County leadership), Wireless Emergency Alerts (WEA), and internal City and County departmental messages.

· All Hazards Advisory Committee – Oversee the planning and coordination of the quarterly All Hazards Advisory Committee (AHAC) meetings with public, private, and non-profit partners. This includes working with the AHAC chair to arrange for a guest speaker for each meeting, developing an agenda with relevant updates, and sending meeting invites to participants.

· Joint Information System – Manage the Joint Information System (JIS) for the City and County including Public Information Officers (PIOs) from City and County departments as well as other public, private, and non-profit partner organizations. Management of the JIS includes regularly engaging with PIOs, leading JIS meetings prior to and during emergency responses, and coordinating public information products such as joint press releases and press conferences.

· Public Information – Oversee the Public Information program for CMEMO including dissemination of emergency messaging, creating talking points, engaging in preparedness messaging activities, conducting, or participating in press conferences and media interviews, and working with other PIOs to create unified messaging.

· Manage Community Emergency Response Team (CERT) volunteers and become a Certified CERT Trainer within one year of employment.

The employee in this position will perform high level administrative and professional work related to the Emergency Management function within Charlotte-Mecklenburg, associated with all hazards.  This person will work independently and make decisions with limited supervision. The ideal candidate will have both administrative and operational experience in emergency response.  

· Develop and prepare program specific visual aids including PowerPoint presentations, printed material and emergency preparedness documents.

· Attend and participate in professional and community meetings related to emergency preparedness.

· Participate in safety events as directed for the general public and private industry.

· Create initiatives and deliver presentations to generate interest in disaster preparedness.

· Participate in the activities associated with all emergency management functions, to include planning, training, exercising, responding and recovery. 

· Perform other emergency management program activities as directed by the Emergency Management Planning Coordinator and assist other emergency management planners with projects and special assignments.

· Provide support as directed for day- to- day activities associated with the emergency management program, Emergency Operations Center (EOC) readiness and activations, natural disaster response and homeland security issues. 

In addition to these tasks, this position may be asked to undertake additional tasks that support the tasks listed above as well as the goals and objectives of CMEMO.

· Ability to work in-person in the CMEMO office.

· Excellent verbal and written communication.

· Ability to work autonomously.

· Effective organizational, leadership, communication, and interpersonal skills as applied to interaction with coworkers, supervisors, the public, and others to sufficiently exchange or convey information and to receive work direction.

· Ability to collaborate, develop partnerships, and work effectively as a member of a fast-paced team.

· Experience utilizing a computer and relevant software applications, including Office 365.

· Maintains strong organization skills.

· Willing and able to work night and weekend hours.

·    A Master’s Degree that directly supports the requested tasks (emergency management, public or business administration, communications, or other directly related field).

·    Specialty training in and/or knowledge of community preparedness and public information.

·    Completion of an emergency management professional development program or designation, such as Certified Emergency Manager (CEM) designation offered by the International Association of Emergency Managers (IAEM), a master’s in public administration (MPA), or other relevant degree/designation.

All applicants will be evaluated based upon their relevant experience in the following areas:

· A Bachelor’s Degree that directly supports the requested tasks (emergency management, public or business administration, communications, or other directly related field).

· A minimum of three (3) years of Emergency Management and/or special event experience (or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job).

· Knowledge of the incident command system (ICS) and the ability to produce incident action plans (IAPs).

· Experience developing strategic plans and/or risk, threat, and vulnerability assessments.

· Experience managing the implementation of multiple, overlapping projects. 

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.