Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Summary
The Real Time Crime Center Management Analyst will develop/possess a strong understanding of available resources (primarily technological in nature) that can be utilized to impact crime, the ability to research what is needed within those resources, and the ability to communicate that information to units/divisions within the department who can best use the information in proactive enforcement and/or criminal investigative efforts.
This specialized position works in the areas of crime and intelligence analysis. This position’s primary responsibilities are directly related to the utilization of a variety of databases/information sources within the Charlotte-Mecklenburg Police Department for the purpose of providing decision support mechanisms for police personnel.
Major Duties and Responsibilities
• Work in concert with RTCC sworn detectives, supporting CMPD patrol and investigative functions by immediately leveraging available technological resources to address crime
• Identify suspects, clear cases more expeditiously and ultimately prosecute cases
• Use multiple systems for real time tracking of possible crimes in progress and tracking suspects. Communicating with officers/dispatchers while tracking the movement of suspects
• Use the technological resources that include approximately one thousand video cameras and over one hundred license plate readers to notify patrol officers of real time situations as they are in route to calls for service
• Complete reports in criminal reporting databases for documentation of real time and follow-up investigations
• Use electronic monitoring systems to identify and locate suspects involved in crimes
• Use tracking technology to assist with identification and location of merchandise or money that is stolen
• Serve as technical support pertaining to body worn cameras
• Use various social media tools to identify suspects and report findings to officers/detectives
• Research, analyze, evaluate and correlate criminal intelligence information to determine source reliability, accuracy, and integrity; to develop investigative leads and links; distinguish patterns and trends
• Organize/maintain sensitive, non-sensitive, and open-source case data/files into a logical, concise, and understandable order for retrieval
• Serve as a liaison with internal and external groups and individuals to provide analytical assistance, collect/disseminate intelligence data and share resource sources
• Performs other duties as assigned
Knowledge, Skills & Abilities
• Ability to maintain a high degree of confidentiality with an understanding of general practices related to legal records management, data protection, and privacy/confidentiality.
• Requires high degree of computer literacy.
• Requires experience in data analysis, research methods and statistics, preferably in a law enforcement capacity.
• Requires the ability to effectively communicate orally and in writing ideas/concepts, findings/results, interpretations, and evaluations. The position requires high levels of interaction with patrol and investigative personnel, including talking on the radio.
• Requires the ability to work rotating shifts, nights and weekends to meet departmental needs
ADA and Other Requirements:
Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.
Physical Requirements:
• Essential and marginal functions may require maintaining physical condition necessary for sitting, standing, climbing, or walking for extended periods of time
• Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks
• Adequate vision, hearing, and speech required.
Sensory Requirements:
• Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, tabulating data.
• Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain.
• Comprehensive written information in work-related documents.
• Ability to hear, understand, and distinguish speech.
Working Conditions:
Work is performed in an indoor office environment with moderate exposure to atmospheric conditions; moderate exposure to environmental conditions (such as officers, community members, victims, etc.); and frequent exposure to computer screens, files, and phone.
Preferred Qualification
Experience with Microsoft Access, relational database concepts, and SQL.
Minimum Qualifications
Bachelor's Degree and one year related work experience
OR
Master's Degree
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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