Administrative Officer #2404-200500-02

Workforce Development and Training Team

Date Opened

Monday, April 15, 2024 9:00 AM

Close Date

Friday, April 19, 2024 5:00 PM

Section

Charlotte Water

Salary

$60,013.00 - $70,013.00/year - Commensurate with experience

Employment Type

Full Time

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Introduction

With more than 7,000 employees and a $2.39 billion budget, Charlotte's local government works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn, and play.

Charlotte Water is an enterprise department of the City of Charlotte and one of the largest public water and sewer service providers in the southeast, with 300,000 customer accounts and over 1000 employees. Our service area includes the City of Charlotte, Mecklenburg County, and the towns of Huntersville, Cornelius, Davidson, Mint Hill, Matthews, and Pineville. Charlotte Water’s FY 23 budget is $535M, and a five-year capital program of $2.5 billion. We enjoy the highest credit ratings from all three major credit rating agencies due to sound financial planning and management and strong support from our City Council. We value competent, skilled candidates with a customer service focus to work in a team environment.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

This position provides administrative and training support to the Workforce Development and Training Team and is the departmental travel auditor.

Summary

We seek a highly organized and detail-oriented individual to join our team as the primary Concur Travel Auditor for Charlotte Water. In this role, you will play a critical role in ensuring the smooth and efficient management of travel expenses for our organization. As a Concur Travel Auditor, you will be responsible for reviewing and approving travel requests and expenses in accordance with City of Charlotte policies and procedures. Additionally, this role will support the Workforce Development and Training Team as needed.

Major Duties and Responsibilities

• Review and approve travel requests in Concur and Workday (after implementation), ensuring compliance with city policies and procedures.

• Verify and reconcile travel expenses, ensuring accuracy and adherence to City guidelines.

• Collaborate with employees and travel arrangers to resolve discrepancies or issues related to travel bookings or expenses.

• Provide guidance and support to employees on travel policy and procedures.

• Monitor travel trends and patterns to identify areas for cost savings and process improvements.

• Assist in developing and implementing travel-related policies and procedures, including staff training.

• Provide support to the department through the transition from Concur to Workday for travel expenses.

• Performs other related Workforce Development job duties as assigned (e.g., purchasing supplies, ordering catering, recording attendance, creating handouts, setting up training rooms).

Knowledge, Skills & Abilities

• Knowledge (or obtain in a reasonable amount of time) of the laws, rules, regulations, and policies that impact Charlotte Water.

• Knowledge of business English, spelling, punctuation, and arithmetic.

• Skill in using Microsoft Office Suite, including Excel, Word, and PowerPoint.

• Strong analytical skills with a keen attention to detail.

• Excellent organization and time management skills.

• Ability to prioritize and multitask in a fast-paced environment.

• Ability to work independently and as part of a team.

• Ability to establish and maintain effective working relationships with department employees, other city departments, and the public.

• Ability to compose effective and accurate correspondence.

• Strong communication skills, both written and verbal.

Preferred Qualification

• Experience working with Concur, Workday, or similar travel management systems.

Minimum Qualifications

• High school diploma or GED from an accredited school; supplemental college-level coursework preferred.

• Three (3) years of related work experience providing high-level secretarial/administrative support.

Licenses, Certifications or Registrations

• Requires a valid driver’s license.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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