H&NS Rehab Program Specialist #2404-200500-03
Administrative Officer (Job Code 200500, Salary Grade 4)
- Date Opened
- Friday, April 19, 2024 1:55 PM
- Close Date
- Friday, May 03, 2024 3:00 PM
- Section
- Housing & Neighborhood Services
- Salary
- $56,011 to $63,012, based on experience
Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Charlotte’s local government, with more than 7,500 employees and a $3.3 billion budget, works hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play.
Housing & Neighborhood Services focuses on creating vibrant, diverse neighborhoods through the delivery of five major service areas: Community Engagement, which works to create successful neighborhoods where people of diverse backgrounds and incomes can build successful lives; Code Enforcement, which works to improve the appearance of communities and maintain standards of living; Housing Services, which provides housing and other programs and services for families residing in the City of Charlotte; CharMeck311, which provides important information and services for customers in the City of Charlotte and Mecklenburg County; and Youth Programs, which works with youth and young adults in the community to provide resources and opportunities for growth and upward mobility.
Function
Summary
Major Duties and Responsibilities
- Serve as the departments primary resource for internal administrative policies, including procurement, travel, contractor, and vendor approvals.
- Draft and review contracts for rehabilitation programs, ensuring accuracy, compliance and alignment with program objectives and federal requirements.
- Stay informed on federal and local regulations, departmental policies and procedures and update department standard operating procedures and assistance policies.
- Assist in program and project administration monitoring of program/project, timelines, and budgets.
- Demonstrate independent decision making, handle task with confidentiality and exhibit forward thinking.
- Gather data, develop, and maintain complex excel spreadsheets, generate reports, and perform data analysis.
- Process program applications, review and calculate income documentation to determine program eligibility.
- Participate in community outreach events to promote neighborhood stabilization rehabilitation program during and outside of regular office hours.
- Develop training material and conduct training sessions for the neighborhood stabilization staff, partners, and contractors.
- Follow general operating policies, processes and procedures for the organization and participate in special projects areas as needed.
Knowledge, Skills & Abilities
- Proficient in business English, spelling, punctuation, and arithmetic.
- Familiarity with office equipment (e.g., printers, scanners, etc.).
- Capable of supervising and training clerical and support personnel as needed.
- Considerable knowledge and experience with information technology, including the Microsoft Office suite, databases and cloud-based management and record solutions.
- Skilled in maintaining complex records, organizing data, and preparing reports from
- Able to work independently on confidential administrative assignments.
- Proficient in typing, note taking and composing effective correspondence, ability to type accurately and rapidly and to compose effective and accurate correspondence.
- Highly proficient in Microsoft Excel, data analysis and report generation
- Familiarity and experience with federal housing programs, including compliance file and documentation maintenance, data entry, database management, applicant qualification review and updating standard operating procedures.
- Excellent written and verbal communication.
- Ability to multitask and prioritize task effectively.
- Strong organizational and attention to detail skills
Preferred Qualification
- College-level courses in business administration, or other related coursework.
- Fluency in both Spanish and English is strongly preferred.
- Prior experience in an administrative role or similar field.
Minimum Qualifications
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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