Office Assistant Senior #2407-000500-02

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

The front desk job is the welcoming face that people see when they come into the Charlotte Fire Department Headquarters. This person will greet and welcome all who enter the Charlotte Fire Dept.  This person should be professional, greet people as they come into HQ, and answer phone calls. They will perform other administrative duties that are assigned by the Facilities Coordinator. The front desk person will be given the option to work 7am – 4pm or 8am – 5pm Mon-Fri.

· Answer phone calls and redirect calls to the correct departments.

· Answer gate phone and open gates for visitors.

· Secure facility before leaving for the day.

· Sort and deliver inter-office mail and packages.

· Coordinate food deliveries to correct personnel or departments.

· Monitor coffee supplies in the kitchen. Contact Facilities Coordinator when supplies are low.

· Monitor bathroom supplies. Contact Facilities Coordinator when supplies are low.

· Setup FF Hall for events, meetings, etc.

· Greet public and direct them to the right department or conference room.

· Assist personnel when they go to the city garage to drop off or pick up their vehicle.

· Conference room scheduling backup to Facilities coordinator and Executive assistant.

· Facilities Coordinator assistant with everyday facilities operations.

· Expert knowledge of computer programs like Microsoft office, Google chrome, etc.

· Other administrative duties assigned by the department.

High School Graduate or Equivalent and three years relevant work experience

OR

Associate's Degree and one year relevant work experience

OR

Bachelor's Level Degree

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.