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Logistics Lead (3rd Shift) #2407-107800-01

Airport Operations Officer III

Date Opened
Monday, July 29, 2024 8:00 AM
Close Date
Monday, August 12, 2024 11:59 PM
Section
Aviation
Salary
  • $54,443-$63,515/year
Employment Type
  • Full Time
Go Back View Benefits

Introduction

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Summary

Assist the Logistics Supervisor in oversight of the Loading Dock Coordinators overnight, the loading dock operation, and the logistics planning for all terminal deliveries. The Lead will primarily serve as one of the Loading Dock Coordinators, responsible for maintaining a safe and clean environment while planning, directing, and controlling usage of the loading docks, pods, and nodes overnight.  The Loading Dock Lead will help cover the loading dock shifts when one of the Loading Dock Coordinators are out.

ADDITIONAL INFORMATION:
  • Monday-Friday, 3rd shift
  •  All shifts may flex to meet the needs of the operation.
  •  Valid driver’s license that meets guidelines for a City Driving Permit required. 
This position offers:
* Competitive salary and benefits
* 2.5% shift differential incentive
* Career growth opportunities, including pre-paid tuition for an Associate’s Degree through CPCC

Major Duties and Responsibilities

  1. Oversee the overnight logistics operation and serve as lead to coordinators and problem solve as needed. 
  2. Ensure full coverage of the Loading Docks; working a regular shift as well as filling in to cover shifts when a Dock Coordinator is out, performing all their job responsibilities.    
  3. Serve as the primary contact for tenants, operations and team members to reach on 3rd shift, for urgent issues and needed changes.  
  4. Required to be on-call, on a rotating basis, to include weekend and evening leadership coverage.    
  5. Help to train the overnight Loading Dock Coordinators on all necessary protocols and keep them abreast of any changes. 
  6. Assist in the coordination of Airport tenant logistics operations, ensuring that all logistics and security policies, procedures and regulations are followed during 3rd shift. 
  7. Help educate tenant company representatives and their contractors on delivery protocols, scheduling software and ensure compliance.  
  8. Assist in keeping current programs up to date. 
  9. Help research, develop and implement new programs as needed. 
  10. Maintain the dock schedule to stagger deliveries and avoid long wait times. 
  11. Maintain open communications with tenant company representatives and resolve issues as they occur to streamline deliveries.
  12. Report safety hazards, and unsafe practices and procedures to tenant company representatives, and department leadership.
  13. Work with coordinators to keep the dock area free of debris.  Keep empty crates, pallets, and kegs organized. 
  14. Ensure contractors do not impede loading dock operations and help develop work arounds as necessary. 
  15. Regularly walk the terminal basement hallways, all delivery docks, storage nodes and pods to ensure the area is kept orderly and ramp areas are free of FOD.  Identify and resolve unsafe practices and safety hazards. Report problems to tenant company representatives, the Logistics Supervisor and/or Manager.
  16. Other duties, as assigned. 

Knowledge, Skills & Abilities

  • Ability to lead a team of terminal dock coordinators to ensure that the receipt and delivery of tenant goods, supplies, and equipment occur in an efficient, safe, and secure manner.
  • Strong communication skills and the ability to stay professional and deescalate stressful situations. 
  • Ability to manage the staff schedule to ensure full coverage of all required shifts.  
  • Knowledge of and skills to use Word, Excel, and Outlook.
  • Ability to learn established scheduling software.
  • Ability to coordinate the schedule and logistics of all delivery points in a fast-paced environment.
  • Ability to multi-task and react to changing situations in a calm and professional manner.
  • Skills to provide first-rate customer service and represent the Airport in a positive and professional manner.
  • Familiarity with safe work practices with regard to loading dock operations, and safe egress in the basement hallways of the terminal.
  • Ability to learn and follow CLT Security regulations and teach tenants the same. 
  • Excellent organizational skills.

Preferred Qualification

High school diploma (or equivalent) plus five years’ experience or an equivalent combination of education and experience.  Prefer previous experience in a leadership role plus one year experience and relevant work/industry/military/job specific experience that provides the necessary knowledge, skills, and abilities to successfully perform the essential job duties.  Must have demonstrated experience using Microsoft Word, Excel and Outlook software; record keeping, logistics and warehouse/dock management in a high-volume loading dock environment.  

Minimum Qualifications

High School Graduate and Three Years of Experience 
or
Associates Degree and One Year of Experience 

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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