Overview
The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.
Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.
Function
Executive
Summary
An Assistant City Manager is an integral part of the City of Charlotte’s executive leadership team. This position performs a wide variety of highly responsible, complex, diverse, and advanced level duties such as strategic, analytical, project management and support to the City Manager's Office and reports to the City Manager
This position requires a progressive thinker who can work with a team of highly functioning professional critical thinkers who are perpetually motivated to better serve our residents and employees.
Major Duties and Responsibilities
• Plans, coordinates, participates in a variety of programs and activities including those having citywide impact
• Facilitate the implementation of City Council initiatives and the City Manager’s organizational goals and objectives
• Represents the City of Charlotte or the City Manager as appropriate in official meetings and community events.
Essential Duties:
• Assist in strategic development of short and long-term plans that align to the City Strategy and the City Council Priorities
• Partners with community members, neighborhood groups, local agencies, other local government service provides, and other vested parties to ensure city services are provided in diversified, equitable, and an inclusive manner.
• Communicate goals, objectives, and citywide performance expectations
• Perform sensitive, complex, difficult analytical work including administration of specified programs with citywide implications
• Serve as the City Manager’s Office lead executive of a portfolio of city departments
• Recommend operational improvements for cost savings or efficiencies
• Prepare clear and concise technical, programmatic, administrative, financial reports
• Assist with development of procedures for implementing organizational changes and administrative system reviews
• Serve as project manager or coordinator for special activities as assigned
• Respond to and resolve difficult or sensitive complaints and inquiries
• Use qualitative and quantitative research methods and best practices to analyze new programs and initiatives
• Prepare responses on behalf of the City Manager, write reports, make recommendations and presentations
• Represents the City at inter-departmental, inter-governmental, and community activities and meetings as needed
Leadership and management:
• Ability to think strategically, problem solve and work independently
• Excellent oral and written communication skills
• Ability to work with diverse groups in collaborative team-oriented environment
• Considerable latitude for exercise of independent judgment
• Exercise of independent judgment when representing City Manager’s Office in meetings with other agencies, boards and commissions and community groups
• Establish and maintain effective working relationships with all levels of city management, other governmental officials, employees, and the public
• Present information and findings recommendations in a thoughtful, comprehensive, and sophisticated manner
• Exercise tact and diplomacy in dealing with sensitive, complex and confidential issues and situations
• Employ principles and practices of public administration including organization and functions of municipal government
• Ensure assigned program activities and services comply with relevant federal, state and local laws, policies, and regulations
• May direct work of projects, may supervise staff as assigned
• Perform other duties as assigned
Knowledge, Skills & Abilities
• Exceptional individual, astute with superior judgment and project management skills
• Enjoy and thrive in fast-paced and robust environment
• Ability to address day-to-day operations with common-sense and cooperative approach to decision-making
• Possess innate curiosity leading to process improvements, development of initiatives or better delivery of services
• Outstanding project management qualities with strong focus on implementable outcomes
• Approach work with both flexibility and persistence
Preferred Qualification
• Master’s degree
• Five (5) years or more of experience working in local government, or experience working within a large, complex organization.
Minimum Qualifications
Bachelor’s degree with three (3) years of experience working in local government, or experience working within a large, complex organization; or an equivalent combination of education and relevant experience that provides the necessary knowledge, skills, and abilities to successfully perform the job duties
Salary
Commensurate with experience
Conditions of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
How To Apply
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.
Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.
Benefits
The City of Charlotte provides a comprehensive benefits package to all employees.
Click here to learn more about the City of Charlotte’s benefits.
The City of Charlotte is a drug and alcohol-free workplace.
In Conclusion
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