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Operations Supervisor #2408-254000-02

Date Opened
Monday, August 19, 2024 2:02 PM
Close Date
Friday, September 06, 2024 11:59 PM
Section
Storm Water Services
Salary
  • $86,976.00 - $96,460.00/year
Employment Type
  • Full Time
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Introduction

Storm Water Services' mission is to serve the City of Charlotte by improving surface waters and conveying rainwater safely through well-maintained storm drainage systems. Each year Storm Water Services invests $100+ million in capital improvements and staff manage hundreds of storm drainage improvement projects. Storm Water Services is one of the largest stormwater utilities in the Southeast with approximately 215,000 customer accounts and more than 200 full-time positions.

Overview

The City of Charlotte is the largest municipality in North Carolina and the 15th largest city in the United States, with a total population of more than 897,000 citizens. A major commerce center, Charlotte hosts several of the nation’s largest banks and technology companies.

Also known as the Queen City, Charlotte is home to the Carolina Panthers, the Charlotte Hornets and the NASCAR Hall of Fame. We work hard to ensure that the community will be a winning city for everyone – a truly remarkable place to live, work, learn and play. Join us in helping to keep our City thriving, ensuring upward mobility and advancement in the workplace.

Function

Professional

Summary

This position serves as an Operations Supervisor for the Strategic Planning and Operations Division of Storm Water Services. The position is responsible for the development and implementation of the Street Inlet Inspection Program as required by the National Pollutant Discharge Elimination System (NPDES) permit.  They will also manage the Storm Water Services Fleet.  The successful candidate will also manage the day-to-day operations of the Street Inlet Inspection Program as it is developed. The position must coordinate with multiple internal and external clients to support the core initiatives, assignments and duties. The successful candidate must work collaboratively with internal and external team members to ensure work plans and procedures are scheduled and completed in a timely and efficient manner.

Major Duties and Responsibilities

  • Develop the Storm Inlet Inspection program to comply with the new National Pollutant Discharge Elimination System (NPDES) permit requirements.
  • Work with internal and external team members to develop protocols and procedures for implementing, tracking, and reporting results on the Storm Inlet Inspection program.
  • Plan, prioritize, assign, and track street inlet inspections completed by internal Storm Water crew(s) and external Street Maintenance Division (SMD) crews.
  • Develop and assign daily/weekly work schedules and assignments with emphasis on prioritization of work areas.
  • Hire, train, manage, and mentor the Storm Water Inlet Inspection Team.
  • Prepare, assign and review work orders to internal and external staff.
  • Monitor productivity and assist with developing cost-effective work plan process improvements.
  • Manage the Storm Water Services Fleet.  This will include vehicle procurement, assignments, parking, charging locations, maintenance, Fuelman services, Charge Point services and automatic vehicle locators (AVL’s).
  • Implement and maintain AVL devices assigned to vehicles and staff in cooperation with City Policy and Fleet Management requirements.
  • Work with Office of Sustainability and Fleet Management to ensure the Storm Water Fleet is meeting the City’s Strategic Energy Action Plan and other required sustainability goals set forth by the City of Charlotte.
  • Performs other duties as needed to support other department and team goals and assignments.

Knowledge, Skills & Abilities

  • The successful candidate will exhibit good leadership, organizational skills, time management skills and problem-solving skills.  
  • Ability to plan, schedule, and effectively communicate needs.
  • Effective verbal and written communication skills.
  • Effectively supervise and develop assigned staff.
  • Ability to analyze and develop solutions to 
  • Proficiency in using computer software such as work management software, vehicle maintenance software, GIS software, Microsoft Office Suite.
  • Ability to work cooperatively with City employees and the public.
  • Safety skills/training that supports traffic control, confined space entry as well as general safety procedures and programs.
  • Attention to detail.
  • Valid Driver’s License, good driving record and the ability to obtain and maintain a City Driving Permit.

Minimum Qualifications

High School Graduation or Equivalent and nine years of relevant work experience

OR

Associate's Degree and seven years of relevant work experience

OR

Bachelor's degree and five years of relevant work experience

Salary

$86,976.00 - $96,640.00 Commensurate with Experience

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer.

How To Apply

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street, Suite 200, Charlotte, NC 28202. Our hours are Monday through Friday, 8 a.m. to 5 p.m. (EST), excluding official City holidays.

Anyone seeking an accommodation to apply for a job may call (704) 336-2285 for assistance or you may email questions to CityHrJobPostingsNotify@ci.charlotte.nc.us.

Benefits

The City of Charlotte provides a comprehensive benefits package to all employees.

Click here to learn more about the City of Charlotte’s benefits.

The City of Charlotte is a drug and alcohol-free workplace.

In Conclusion

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